1.
Guide to Knowledgebase Systems : Tools and Products for Support Centers
by Moffitt, Merra L.
ISBN: 9781888969009
List Price: $145.00
OUT OF STOCK
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Automating Your Support Center : A Practical Guide to Assessing Service Automation Tools
by Moffitt, Merra L., Rose, Bill
ISBN: 9781888969016
List Price: $195.00